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Case files / ai product experience

Vaseline Body Skin Check: turn a mobile diagnosis cue into an educational activation

Vaseline’s Indonesian Soft Glow Body Serum campaign used a mobile AI-powered Body Skin Check to identify and explain body hyperpigmentation.

Campaign period: 2 July 2024Source published: 2 July 2024Archive entry prepared: 15 September 2026

Retrospective coverage, prepared in September 2026 from the original record.

Two women in hijabs work at a table in a frame from the Vaseline Body Skin Check campaign video.
Campaign-video frame for Vaseline’s AI-powered Body Skin Check. Vaseline / Digital Turbine; video frame published by Digital Turbine.

Reported execution

Digital Turbine describes a Vaseline Soft Glow Body Serum mobile campaign in Indonesia that coupled product education with an AI-powered Body Skin Check for hyperpigmentation. WPP later described the work as a virtual beauty clinic delivering personalised mobile experiences.

Our reading

The activation earns attention by making the product category’s educational problem interactive. But a skincare guidance flow has a higher burden than a playful filter: clear scope, privacy handling and a route to professional care should be treated as part of the campaign design.

Evidence limits

The available accounts call the detection AI-powered but do not disclose training data, validation across skin tones, diagnostic boundaries or consent flow. Reported engagement and sales figures are partner/company claims, so this record does not treat them as independently verified outcomes.

Sources & limits

Digital Turbine’s campaign video was uploaded 2024-07-02; WPP later described the virtual beauty clinic in its 2025-results discussion. Detection performance, clinical validation and sales claims are not independently documented here.

  1. Digital Turbine — Vaseline AI-powered Skin Check — 2 July 2024.
  2. WPP Strategy Update and 2025 Preliminary Results transcript — 26 February 2026.

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